Returns & Exchanges

You may return or exchange any piece within 14 days of the delivery date. To be accepted, items must be unworn, unwashed and in their original condition, with all tags attached.

Gift cards and items marked as final sale cannot be returned.

1. Contact us with your order number and the item you would like to return or exchange.
2. We will reply within one business day with the return address and instructions.
3. Pack the item securely and send it back with a tracked service. Please keep your proof of postage.

Please do not send anything back before contacting us — returns sent without instructions can be delayed or lost.

Return shipping is paid by the customer, unless the item arrived damaged, faulty or different from what you ordered. In those cases we cover the cost in full.

Once your return arrives and has been checked, we refund the original payment method within 5–7 business days. Your bank may need a few more days to show it on your statement. Original shipping charges are not refunded.

Would you like a different size or colour? Tell us when you contact us and we will set the exchange up for you, subject to availability. If the piece you want is no longer in stock, we will refund you instead.

Mistakes can happen. If your item arrives damaged, faulty or is not what you ordered, write to us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund, whichever you prefer.

We start preparing orders quickly. If you need to change or cancel yours, contact us within 12 hours of placing it and we will do our best to help.